How Pre-orders Work

Pre-Ordering has many advantages for you! You get better prices, access to items that may not be stocked on the website plus you can choose exactly what style/print you want instead of taking a chance that a size/style/print will not be available.

The items are ordered from the supplier and generally arrive 2-3 weeks later if they are a stock item and 6-8 weeks later for custom manufacturer orders. Mama Koala pre-order delivery time is 4 months

How does it work?

  • A post will be made with pictures of the available item/product, information such as the estimated date to arrive and last day to order
  • Add your selected item/product to your cart, just like a regular order. 
  • Multiples ETA items in a order will ship when "ALL" items are available 
  • To receive your items as they are available please order separately 
  • Shipping is calculated by weight and distance at checkout for your entire order automatically. 
  •  Check out as usual. 
  • You have the option of paying by credit card or PayPal. 
  • Payment is due at checkout.
  • You will receive a email confirmation of your order. When your order ships, you will automatically receive an email confirmation with your tracking information. If you selected Messenger updates, you will receive PMs with order confirmation and tracking once your item ships.
    To track what you have ordered, check your e-mail for the confirmation email or log in to your account  to see your order history.
    **Mama Koala Pre-orders** Delivery time is 4 months from the time that the PreOrder is posted