Shipping - Returns
We ship from NC USA. We do our best to ship within 36/48 hours of ordering Monday thru Friday (Shipping stops at Noon EST on Friday's). We are closed on Saturday & Sunday to give our employee's time to recharge, rejuvenate and spend time with their loved ones.
Shipping is charged by weight. Orders under 16 ounces will ship USPS First Class. The minimum shipping charge is $2.89. Larger orders will ship USPS Priority Mail. The price starts at $7.55. First Class & Priority provide a tracking number that will be emailed to the email address on the order. Most orders are received in the USA within 4/6 days after it has shipped.
Happy BeeHinds will gladly ship abroad!
You can order directly from the site and your shipping charges will be automatically calculated by the mailing system.
If a package cannot be delivered due to an address error, HBH is not obligated to reship the package. Buyer will be responsible for the extra shipping costs.
Lost or Undelivered Packages
Please call your local post office and ask about your package. Have your tracking number ready, as well as the tracking information that can be found on USPS.com. Most packages are found with only a slight delay in delivery, HBH cannot guarantee a refund for lost packages.
Manufacturer Defects & Warranty
Happy BeeHinds provides product warranty for 30 days starting from the date that you receive your item. Warranty covers manufacturing defects: PUL delaminating, stitching, seams, elastics as well as product components such as snaps, hook & loop closures and fabric. For manufacturer defects, we will provide free diaper replacement or store credit. We still reserve the right to refuse any claims or reports.
Please be advised that we cannot replace or refund diapers due to the following problems: Repelling, staining, leaking, cracked PUL, incorrect sizing or improper fit.
Unwashed, unused items in new condition may be returned to us (at customer's expense) within 30 days for actual purchase price.
We reserve the right to refuse any return if it is not in new sell able condition, has been washed, contains strong odors (smell of pets, perfume, home fragrance, smoke, etc.) or that have been soiled.
Items sent back to us that fall beyond our return/exchange policy will not be sent back unless you make arrangements for us to ship it back to you at your own expense.
Ship your return/exchange to:
PO Box 914
Catawba, NC 28609
*Returns will be refunded to the original payment form*
Exchanges: Need to exchange a item? No problem! Please notate in your return package what product that you would like to exchange for. (Exchanged items should follow the guidelines for a return)
Order cancellation: HBH has the right to cancel any order including products out of stock, pricing discrepancies, shipping fee discrepancies etc.
Out of stock: HBH will refund out of stock or we will substitute out of stock items for a like print if available. Please make a comment in the notes at checkout for substitute prints.